Sudarshan Pugalia is a young, gentle, soft spoken and down to earth man with humble roots. Born and raised in a humble Marwari household in Burrabazar, Kolkata, Sudarshan always wanted to make a difference to his community. Powered by his entrepreneurial spirit, he didn’t want to work in his father’s shop and instead started a mobile phone distribution business in 1998 to learn basic business skills. Having made a name for himself selling phones and later insurance products, he moved on to catering.
With no experience in the food industry, not many expected him to succeed in this new venture. But Sudarshan understood the value of customer service, maintaining relations and never compromising on quality and with a strong team of childhood friends Kanhai Das and Jaikishan Das, he started working out of a small room in the busy Kalakar Street.
Despite zero marketing expenditure, the new company soon became famous for the taste of its food and quality of service, provided at reasonable prices. A major breakthrough came when he catered for the Lok Sanskriti mela in Kolkata, thus introducing large number of Kolkata residents to the brand’s quality. As his reputation spread, he won many national contracts for major events such as Ambuja Cement, ICAI, ICSI.
Sudarshan has two children. He lives with his wife Ritu and father Ghanshyam Das Pugalia in Alipore, Kolkata. His passion for consistently delivering personalized customer service has only grown stronger over the years and he strives to personally visit every client to ensure that they have the best possible experience.